Community Resources during COVID-19

NAYA knows that Indigenous people have a long history of resiliency in times of uncertainty. Even so, we hope that providing information on community resources is helpful for those families making rapid adjustments in routines and behaviors due to COVID-19.

COVID-19 INFORMATION & UPDATES

Governor Brown’s “Stay Home, Save Lives” Order
Multnomah County Health Department
Oregon Health Authority
Centers for Disease Control 
Oregon Department of Education Communicable Disease Guidance

World Health Organization Myth Busters
As we learn more about the virus that causes COVID-19, new information is coming at us fast. Unfortunately, so is misinformation. To combat that, the World Health Organization has created a Myth-busters page to address some of the rumors.

VIDEO: The Coronavirus Explained

FOOD & MEAL SERVICES

*A full list of food banks is included at the bottom of this page.

Native American Youth and Family Center
NAYA delivers meals to  elders and after-school families who are already enrolled in NAYA programming. MNA students should go to local school distribution sites for meals provided there.

SNAP
UPDATE: Oregon Department of Human Services is now issuing emergency supplements to current SNAP recipients. More information HERE.

Public structures like SNAP are here for these critical moments. SNAP offers nutrition assistance to eligible individuals and families. You can learn more on the Oregon Department of Human Services website about whether you’re eligible for SNAP and apply online to help keep food on the table. Multnomah County SNAP information and resources too.

SNAP recipients may use their EBT cards to order groceries from Amazon & Walmart for delivery. Delivery fees are not covered.

Oregon Food Finder
Pantries and food assistance site locator can be found here.

No Questions Asked Meal Calendar for Everyone
The Homeless Youth Continuum has compiled this amazing calendar of where anyone can receive a free meal, no questions asked. There are 20+ options from around the Portland area on most days.

Portland Public Schools
Breakfast and lunch will be provided to children in the community ages 1–18. Tuesday, March 17–Friday, March 20, and March 30 –31. Meals will be available for pickup outside the school from 11 a.m.–1 p.m. Pick-up sites here.

Beaverton Schools
Breakfast and lunch for all students and children ages one and older, March 16–20 and March 30–31 from 11:00 a.m.–12:00 p.m. at designated sites. Students must be present at pick up. Pick up sites here.

Centennial Schools
Drive-up or walk-up breakfast and lunch at Centennial High School, near the auditorium, and Parklane Elementary School through Wednesday, March 18 and Monday, March 30 and Tuesday, March 31. Times for breakfast will be from 9:30 a.m.–10:30 a.m. and lunch will be provided from 11:30 a.m.–12:30 p.m.

Clackamas Schools
Breakfast and lunch will be available for all district students who need them starting Monday, March 16–March 31, Monday–Friday from 7:30–9:00 a.m. at Clackamas High, Milwaukie High, and Rex Putnam. Student must be present to receive the food.

David Douglas School District
Pick up breakfast (9–10 a.m.) and lunch (12–1 p.m.) at four sites: David Douglas High School, Ron Russell Middle School, Ventura Park Elementary School, and Gilbert Heights Elementary.

Evergreen School District
Breakfast and lunch grab-n-go sack meals from 9–10 a.m. for all community children 18 and younger. Pick up sites: Burton Elementary, Cascade MS, Covington MS, Crestline Elementary, Ellsworth Elementary, Heritage HS, Mill Plain Elementary, Silver Star Elementary.

Delivery: ESD will be operating normal elementary pick-up routes during the usual schedule to deliver meals to children 18 and younger at usual stops. This is for all district-wide elementary school routes on usual school days. Bus schedules and stops are located on the district website.

Gresham Barlow
Grab-and-go breakfast (8:30 a.m.–9 a.m.) and lunch (11:30 a.m.–12:30 p.m.) for students ages 18 and under. Locations: Clear Creek Middle School, Gordon Russell Middle School, Highland Elementary School, Hogan Cedars Elementary School, North Gresham Elementary School, East, Gresham Elementary School, Kelly Creek Elementary School, West Gresham Elementary School.

Hillsboro Schools
Meals will be offered to any child at any location, ages 1–18. Distribution times at the individual school sites are 10 a.m. for elementary school students, 11 a.m. for middle school students, and 12 p.m. for high school students. Pick up sites: R.A. Brown Middle School, Century High School, South Meadows Middle School, Lincoln Street Elementary School, Evergreen Middle School, Poynter Middle School, Liberty High School.

Parkrose Schools
Breakfast and lunch through March 20 from 11 a.m.–1 p.m. and Parkrose Middle School (11800 NE Shaver) and Russell Elementary (2700 NE 127th). Students must be present to get their meals.

Reynolds School District
Reynolds School District will be offering meals for all students and families 18 and under at our three middle schools (H.B. Lee, Reynolds Middle, and Walt Morey) and at Reynolds High School during the week of March 16–20. Curbside, pick-up distribution will be Monday-Friday from 11:30am–1:00pm.

Meals on Wheels
Meals on Wheels People dining centers will be providing take-home meals to its constituents in Multnomah, Washington and Clark counties beginning Friday, March 13, in an effort to prevent the spread of coronavirus. Meals on Wheels home-delivery will continue uninterrupted using a non-contact delivery method. Information here.

Sunshine Division
Sunshine Division is now offering “no contact” home delivery of emergency food boxes in partnership with Portland Police Bureau. Use this LINK to sign up for free home delivery today. More information about services available through Sunshine Division can be found here.

CHILDCARE SERVICES

Gresham Barlow School District
Champions will provide childcare at West Gresham Elementary School 7 a.m.–5 p.m. for a fee. Sign-up link.

211 Referrals
211info Child Care provides customized referrals to childcare providers and strategies for finding quality child care in Oregon. For information and resources on finding quality child care, click here or call 211 or (866) 698-6155.

DOMESTIC VIOLENCE SURVIVORS

Domestic violence can get worse during isolation. You’re not alone. The Oregon Department of Human Services is still a resource for you and your children, as are local domestic violence prevention agencies and national hotlines. If you are a victim of domestic, sexual or gender-based violence, there is help available:

• If you are experiencing an emergency call 911.
• NAYA Healing Circle Hotline: (503) 288-8177, ext 339
• StrongHearts is a culturally specific hotline for Native survivors: (844) 762-8483; 7am–10pm Central Time
• National Sexual Assault 24-Hour Hotline: 800-656-HOPE (800-656-4673)
• National Domestic Violence 24-Hour Hotline: 800-799-SAFE (800-799-7233)

HEALTH, MENTAL HEALTH, AND RECOVERY

Symptoms, Testing, and Treatment 
OHA has put together this fact sheet to help understand the COVID-19 testing process.

Oregon Health Plan
OHP is our state’s Medicaid program, offering free health care to anyone who qualifies. Nearly one in four Oregonians receives their healthcare through OHP. OHP has expanded access to physical and behavioral tele-health services for members. Learn more here. Call (503) 416-4100 or (800) 224-4840 to enroll.

Multco Telemedicine Services
Multnomah County Primary Care Clinics are now offering most medical appointments by telemedicine.

Mental Health Crisis Lines
Multnomah County: (503) 988-4888
Clackamas County: (503) 655-8585
Washington County: (503) 291-9111
Clark County: (360) 696-9560/1-800-686-8137
Kaiser Permanente Members: (503) 331-6425
United Way Referral Line (503) 222-5555
National Suicide Prevention Hotline:  (800) 273-8255/(800) 628-9454 (Spanish)
Oregon Youthline: (877) 968-8491 or text Teen2Teen to 839863 to instantly text with another person Trevor Project: (866) 488-7386 or text START to 678678

Recovery
Alcoholics Anonymous: Virtual meeting directory can be found here.
DePaul Treatment Center: Operating on a modified schedule and services. DePaul accepts OHP through Coordinated Care Organizations
Recovery Speakers: Online library of pre-recorded speeches

Urban Indian Health Institute resources for tribes, urban Indian-serving organizations, healthcare providers, and community members

At-Home Yoga 
The Portland Mercury put out a list of Portland yoga studios offering at home classes, many of them free or reduced.

Food Hero
With the current change to our lives, you may be struggling to find healthy recipes for breakfast, lunch, dinner and snacks instead of relying upon a diet heavy on processed foods. Oregon State University’s Food Hero provides recipes are healthy and made for all ages so they don’t require a high level of cooking skill.

Psychological Health in Distressing Times
Osmosis Recommended Resources
Native Wellness Institute resources and power hours

UTILITIES

Pacific Power
Pacific Power has temporarily suspended nonpayment disconnections and late fees and can work with customers who are struggling to pay their bill.

Portland General Electric
PGE has suspended non-payment disconnection and can work with customers who are struggling to pay their bill.

Portland Water Bureau
PWB will not be shut off sewer/water services during this time. PLEASE NOTE: The Water Bureau always offers crisis assistance in the form of a $500 voucher once every 12 months if you cannot pay your bill at any time. More information here.

NW Natural Gas
NW Natural Gas will not disconnect customers who can’t make a payment due to impacts caused by the coronavirus. Customers will continue to receive bills and past-due notices. But NW Natural will not send a final shut-off notice and disconnect service. More info on bill payment assistance can be found here.

Clark County PUD
Updates can be found here.

NAYA Utility Assistance Program
NAYA will continue serving clients. Please email or call your staff liaison if you need further information.

FINANCES, RENT, MORTGAGE

Important Information Regarding Economic Stimulus
This letter from the Native American Program at Legal Aid Services of Oregon details important information regarding the government stimulus program and receiving your economic impact payment.

Stimulus FAQs by New York Times
NY Times What’s in the Covid-19 Stimulus Pkg.

Unemployment
The State of Oregon website has detailed information on questions about business closures, layoffs, and info on filing for Unemployment Insurance.

Rent
Multnomah County has stopped all evictions. Landlords will not be able to evict people who have fallen behind on rent payments. Those who are behind due to a loss of income related to COVID-19 will be given a six-month grace period to pay back their rent after the state of emergency is over. There will be no late fees. Those who can’t pay their rent or mortgage for reasons unrelated to the virus will not be at risk of eviction, but they will not have the six month period to make the payments. Notify your landlord in writing that you have lost/diminished income because of the pandemic. More information can be found here.

Mortgages
Homeowners with loans guaranteed by Fannie Mae and Freddie Mac who have lost income or their jobs because of COVID-19 should be eligible to have their mortgage payments reduced or suspended for up to 12 months. Contact the lender that you send the check to every month to work out a payment plan.

Student Loan Payment Suspension
Suspending your federal student loan payments for 60 days is not automatic. You must contact your loan service to request an “administrative forbearance.

This only applies to federal student loans held by a federal government agency.

Here is a list of student loan servicers for federal student loans that the U.S. Department of Education owns. If you’re not sure if your loans qualify or who is your student loan servicer, you can call Federal Student Aid at 1-800-433-3243.

CornerStone: (800) 663-1662
ECSI: (866) 313-3793
FedLoan Servicing (PHEAA): (800) 699-2908
Granite State—GSMR: (888) 556-0022
Great Lakes Educational Loan Services, Inc.: (800) 236-4300
HESC/Edfinancial: (855) 337-6884
MOHELA: (888) 866-4352
Navient: (800) 722-1300
Nelnet: (888) 486-4722
OSLA Servicing: (866) 264-9762

Taxes
The deadline to  file federal taxes is now July 15, 2020. This also applies to Oregon State taxes. If you think you are owed a refund, you’re encouraged to file now. Most tax refunds are still being issued within 21 days.

If you have tax questions or problems with IRS or the Oregon Department of Revenue, please contact:

Legal Aid Services of Oregon Low Income Taxpayer Clinic
520 SW 6th Avenue, Suite 700
Portland OR, 97204
888-610-8764
tax@lasoregon.org

CONNECTIVITY

Portland Public Schools
PPS is lending computers and tablets to its students. Fill out one PPS Student Computer Request Form for each student. The form includes the ability to request WiFi as well.

Comcast
Through its Internet Essentials Program, Comcast is offering new customers 60 days of free internet and then $9.95/month for eligible homes. Also, Xfinity hotspots are now open to everyone.

Keep Americans Connected Pledge 
Click here to see the companies who have pledged to not terminate service because of customers’ inability to pay, waive any late fees, and open WiFI hotspots to anyone.

*FOOD BANKS AND PANTRIES

We encourage you to please call ahead to make sure the service hours are current.

NORTH

Hand Up Project People’s Pantry
4115 N. Mississippi Ave Portland, OR 97217 USA
2nd and 4th Mondays of the month, 12–4 pm

Salvation Army Moore St Center
5335 N Williams Ave Portland, OR 97217 USA
(971) 340-4010
Areas Served: 97203, 97209–97213, 97217, 97218, 97231, 97220.
Wednesdays and Fridays, 11 am–3 pm

SVDP Holy Redeemer
25 N Rosa Parks Way Portland, OR 97217 USA
(503) 235-8431
Areas Served: 97217, 97211. Ainsworth North to the Columbia River and from N. Interstate Ave.–NE 18th Ave
Wednesdays and Saturdays, 2:30–4 pm
Referral strongly encouraged.

SVDP Immaculate Heart
2926 N Williams Ave Portland, OR 97227 USA
(503) 235-8431
Areas Served: 97227, 97211, 97232, 97212.
Tuesdays, 12–2 pm; Thursdays 3–5 pm

NORTHWEST

Union Gospel Mission Food Pantry
15 NW 3rd Avenue Portland, OR 97209 USA
(503) 274-4483
Fridays, 11:30 am–Food boxes run out

William Temple House
2023 NW Hoyt St Portland, OR 97209 USA
(503) 226-3021
Tuesdays–Fridays, 10 am–noon

NORTHEAST

Allen Temple Food Pantry
4214 NE 8th Ave Portland, OR 97211 USA
(503) 284-1010
Areas Served: NE Broadway/Ainsworth, NE 42nd/N. Killingsworth.
Tues 5:00–7:00 pm; Wed, Sat 11:00 am–2:00 pm. Closed first week and 2nd Tuesday of every month.

C3 Church Food Pantry (formerly Parkrose Deliverance)
6120 NE 57th Ave Portland, OR 97218 USA
(503) 997-2003
Sun, Tues, Sat, 12–1:00 pm

Genesis Community Fellowship Food Pantry
5425 NE 27th Ave Portland, OR 97211 USA
(503) 281-9472
Areas Served: 97211, 97212, 97203, 97217
Saturdays, 1–3:00 p.m.

Highland Christian Center
7600 NE Glisan St Portland, OR 97213 USA
(503) 287-9567
Fridays, 10:00 am–12:00 pm

Salvation Army Portland Tabernacle Family Services
1712 NE Sandy Blvd. Portland, OR 97232 USA
(503) 239-1264
Mon, Wed, Fri 9:00 am–4:00 pm. Closed for lunch from 11:15 am–1pm. Arrive at least 15 min before close. Closed every 3rd Friday.

Sharon Community Services SDA
5209 NE 22nd Ave Portland, OR 97211 USA
(503) 880-3065
Areas Served: N and NE Portland.
Last two Saturdays of month, 2:00–4:00 pm

SVDP All Saints
3847 NE Glisan Portland, OR 97213 USA
(503) 235-8431
Areas Served: 97213, 97214, 97215, 97232.
Delivery by referral only.

SVDP St Andrew
4940 NE 8th Ave Portland, OR 97211 USA
(971) 244-0339
Areas Served: East of I5 to NE 25th & NE Ainsworth to NE Shaver.
Wednesdays–Fridays, 9 am–1 pm

SVDP St Charles
5310 NE 42nd Ave Portland, OR 97218 USA
(503) 235-8431
Areas Served: 97211, 97218. Columbia River, south to NE Mason Ave. From 22nd Ave–82nd Ave
Saturdays, 10:00 am–1:00 pm; other days by referral only.

SVDP St Rose
2727 NE 54th Ave Portland, OR 97213 USA
(503) 235-8431
Areas Served: 97213, 97218
Delivery by referral only.

U.Me.Us Food Pantry
2830 NE Flanders St Portland, OR 97232 USA
(503) 232-5155
Second, third, and fourth Sundays, 1:30–3:30 pm

SOUTHEAST

Catholic Charities Food Pantry
2740 SE Powell Blvd Portland, OR 97202 USA
Wednesdays, 12:00–2:00 pm

St Mark’s Lutheran Church
5415 SE Powell Blvd Portland, OR 97206 USA
(503) 777-1443
Areas Served: 97206
Fridays, 3–5:30pm

SVDP St Ignatius
3400 SE 43rd Ave Portland, OR 97206 USA   
(503) 235-8431
Areas Served: SE Powell–SE Holgate & SE 60th west–22nd.
Delivery by referral only.

SVDP Ascension
743 SE 76th Ave Portland, OR 97215 USA.  
(503) 235-8431
Areas Served: 97213, 97215, 97216
Wednesdays, 5:00–6:30 pm; Thursdays, 2:00–3:30 pm

SOUTHWEST

Clay St Table Pantry
1432 SW 13th Ave Portland, OR 97201 USA
(503) 449-4969
Areas Served: downtown Portland.
Fourth Thurs of the month, 1–4:30 pm

Lift Urban Portland
1838 SW Jefferson Portland, OR 97201 USA
(503) 221-1224
Areas Served: NW Portland and Downtown, west of SW Broadway.
Tuesdays–Fridays, 3–6 pm

WEST

St Andre Bessette Catholic Church
601 W Burnside St Portland, OR 97209 USA
(503) 228-0746
Areas Served: 97203–97209.
Tuesdays–Thursdays, 1:00–3:00 pm